Customer satisfaction

Customer satisfaction is the main focus at Östling Marking Systems.

We will provide you with all the information and assistance you need to help you make the right decision before the start of the project.

We see ourselves not only as a supplier but also as your partner when it comes to achieving the best solution for your labelling requirements.

Exactly your special wish is always a step forward for us!

Our extensive Service starts with the first Contact. Our highly qualified staff will be happy to advise you according to your needs. After determining your requirements and sending you sample components, we begin directly with the development of possible solutions. After the preparation of feasibility studies and subsequent selection, detailed tests are carried out with free pattern markings. You can compare the results on site or in your company at your leisure to decide on the optimal solution and to ensure customer satisfaction. We would also be pleased to show you around our showroom to give you an understanding of our extensive product range.

The “hot phase” begins for us at the start of the project, in which our well-rehearsed team does everything in its power not only to adhere to agreements, but even to exceed them. Basically, we carry out a quick plausibility check. If, for example, you have ordered the wrong spare part by mistake, we will contact you immediately. This saves you unnecessary trouble even at the root.

We will not leave you out in the rain even after the purchase.

Our Service-Team will help you immediately. Our in-house research and development ensures that even unforeseeable problems quickly become solutions.

Further ÖSTLING products can be found here: